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TUC digital

The pandemic and the drive for #digitalunions

In the first week of 2020’s lockdown, I took part in Simon Sapper’s great UnionDues podcast, sitting on my bed with my laptop to record a conversation about digital change in unions….

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TUC digital

Adapting to the new normal for trade unions

The last 18 months have been a time of drastic change. Along with the rest of society, unions have had to adapt to the pandemic and the effects of the response to it. We had to work quickly to get…

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TUC digital

7 things for unions to think about when updating member contact data

We’ve been working with RCM recently on how unions might work with members to keep contact data up to date. An automated SMS campaign succeeded in getting some great levels of engagement (read…

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TUC digital

Digital approaches to case management for unions.

Our latest Digital Lab seminar looked at what digital could mean for case management in UK unions. I’ve been spending a lot of time of late talking to digital leads at our affiliate unions….

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TUC digital

Unions and the cloud

I’ve been talking to digital leads in a lot of our affiliated unions over the last few months about our different experiences during lockdown. There have been a number of factors that shaped…

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TUC digital

Unions and the cloud

I’ve been talking to digital leads in a lot of our affiliated unions over the last few months about our different experiences during lockdown. There have been a number of factors that shaped…

Categories
TUC digital

Managing IT infrastructure modernisation for trade unions

TUC Digital Lab report, August 2021 Major changes are taking place to the IT landscape for companies and organisations. The rise of cloud business solutions and the increasing use of Software as a…

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TUC digital

Using SMS to verify and correct member data: RCM case study

Data accuracy is vitally important for unions that want to improve the member experience. This has been doubly so over the last year, where many workplace reps have been unable to regularly check in…

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TUC digital

Using online advice content to help unions find and engage with non-members

The effects of the pandemic have cost hundreds of thousands of jobs, with many more still at risk. Redundancies have especially been a problem in parts of the private sector where unionisation rates…

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TUC digital

Designing online forms to engage with workers about their work

In the TUC Digital Lab we’ve been doing some research into using different formats of work advice to find and engage with non-member workers. We’ll publish more about this soon, but I…