Category: TUC digital

When trade unions talk about digital change, it’s easy to start with systems: a new CRM, an app, a website redesign. But when members experience the union, they don’t encounter this technical infrastructure. They encounter journeys. The TUC Digital Lab has worked on many themes around members’ interactions with their unions, such as online joining, … Continue reading Digital unionism means meeting members’ expectations

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In the 6 years we’ve been operating the TUC Digital Lab programme, the pilot projects, events and shared learning we’ve been running with our affiliated unions has generated a huge amount of content. There are reports, how-to-guides, case studies, workshop write-ups and blogs. It runs to over 330,000 words in all. And as it’s spread … Continue reading What is digital trades unionism? A short blog series

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Online voting in UK trade union statutory ballots is being introduced this year, as part of the government’s broader reforms to modernise workplace rights, under the Make Work Pay agenda. This is something the TUC and unions have consistently campaigned for, over more than two decades. And union experience with indicative ballots means we have a … Continue reading Preparing the union for online statutory balloting

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We’ve just released the latest major version of the TUC’s digital healthcheck tool, version 4.01. It’s been more than five years since our last version, so we wanted to revisit it and make some changes to reflect the fast-moving world of technology. What’s different, and what’s the same? We’ve looked across the whole tool to … Continue reading TUC digital healthcheck v4 – A new version of our union benchmarking tool

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The internet is getting worse by the day. Platforms like Google, Facebook or Amazon are getting unusable – crammed with intrusive ads, user surveillance and AI slop content. Tech workers who used to add value for users are laid off to improve share prices. It’s all part of the big tech playbook to build monopolies, … Continue reading Tech unions vs enshittification

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Phishing is the most common form of cyber attack, and in the last couple of years it’s been the starting point for some of the most damaging attacks on unions. Around the world and in the UK, unions have lost millions to scams, had their members’ personal data stolen, and been locked out of their … Continue reading Video: Why and how unions should use phishing simulation

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Cyber-crime is growing year on year in the UK. At the same time trade unions’ reliance on digital technology to operate effectively raises the stakes ever higher. If our computer networks are compromised by criminals, the results could be disastrous for our ability to operate, our finances, and the trust of our members. Even with … Continue reading Email phishing simulation to keep unions safe

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Back in 2015, Microsoft launched Windows 10. It quickly became the go-to operating system for businesses and individuals alike, thanks to an improved user interface, stability and compatibility with a wide range of hardware.  But as technology moves on, so too does support. With Windows 11 having now been available for four years, Microsoft has … Continue reading Does your union still have Windows 10 PCs? Here’s what to do before Microsoft support ends 

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A year on from our first TUC Digital Lab workshop exploring how unions might make use of Artificial Intelligence, we got together again to take a deeper dive into the topic. We were joined by Hannah O’Rourke of progressive digital network Campaign Lab to look at what unions had learned in the last year about … Continue reading How are unions using AI? What should our next steps be?

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