Results from a 1,700 strong survey conducted in Australia, the UK and Latin America reveal that young workers face mounting frustration over insufficient wages, rising costs, understaffing, and the consequences of digitalisation, all of which compound poor mental health. The Young Workers’ Lab at UNI Global Union conducted this survey in 2019 with partners in each region. The results encompass … Read more
Podcast: UNIs Christina Colclough was in Norway in Feb 2020 to give a number speeches on data, data governance, why and how we must object to all this surveillance and co-create a new digital ethos! Make a coffee, feet up and listen to this podcast on why we need to be critical towards the massive surveillance and … Read more
On March 4, Negotia’s President, Monica Paulsen, sat down with UNI’s Christina Colclough for a chat about artificial intelligence, AI, workers’ data rights, the fears and reality of automation and much more. Here are a few key excerpts: Monica: What are main technical developments we should be aware of in the next 2-3 years? Christina: … Read more
Over the past year Friends of Europe has crowdsourced ideas, opinions, insights and experiences from policymakers, industry and civil society, to think deeply about the implications of the 4th Industrial Revolution. UNI Equal Opportunities Coordinator, Marta Ochoa contributed to the report with a chapter on The Path to Genderless Digitalisation. Technology and automation need not be our enemies. With … Read more
Our membership within the Royal College of Midwives consists of a very specific workforce – midwives and maternity support workers, and there’s a clear pathway into that workforce through midwifery students. We’re lucky to have the opportunity to engage and recruit them throughout their course and before qualification; however some work needed to be done … Continue reading Using peer-to-peer SMS to have real conversations aimed at member retention – RCM case study
The post Using peer-to-peer SMS to have real conversations aimed at member retention – RCM case study appeared first on TUC Digital Lab.
Since the start of the TUC’s Digital Lab project in 2019, my NEU Joint GS colleague Mary Bousted and I have shared the newly created role of lead members for digital change on the TUC’s Executive Committee. We’ve talked with other union leaders about this on many occasions, as well as trying to take forward … Continue reading Five lessons on leadership for union digital change – Kevin Courtney
The post Five lessons on leadership for union digital change – Kevin Courtney appeared first on TUC Digital Lab.
As we try to figure out a direction here (Walton and I are thinking this through) it is important to elevate events and this is certainly one every able person should attend! If you are in or able to go to NYC this conference is an important one! As a long time attendee and organizer […]
Member engagement is a big priority for the CSP. It gives value to our members for being part of the community. It really helps with recruitment as well, because happy, engaged members are really good advocates for future CSP membership. And an engaged membership helps the union be better informed, more active and more influential, … Continue reading Measuring and analysing member engagement levels at the CSP
The post Measuring and analysing member engagement levels at the CSP appeared first on TUC Digital Lab.
At Equity, we’ve started a programme to use the Net Promoter Score measurement in our member engagement work. It should help us understand better how members are feeling about their union, and also give us tangible pointers for where we can improve their experience with us. Net Promoter Score (NPS) is a concept that was … Continue reading Scoring engagement to improve the member experience at Equity
The post Scoring engagement to improve the member experience at Equity appeared first on TUC Digital Lab.
Deploying new technology can often be challenging. But deploying technology that will change organisations and how the people within them do their work is generally a lot more complicated than just the technology itself. As distributed organisations, with many stakeholders and complex democratic structures, unions have a lot to consider. Those projects that don’t address … Continue reading Managing big tech changes in UK unions
The post Managing big tech changes in UK unions appeared first on TUC Digital Lab.