Hey all, making a first post in a long time, it has been a while and there is a lot to catch up on for sure. I have been thinking about bringing the show back and maybe a little posting here. I installed the activitypub feature in wordpress so you can subscribe to our authors […]
Hey all, making a first post in a long time, it has been a while and there is a lot to catch up on for sure. I have been thinking about bringing the show back and maybe a little posting here. I installed the activitypub feature in wordpress so you can subscribe to our authors […]
At the TUC, we’re currently embarking on a project to identify and rationalise the shadow IT that our organisation uses. It’s one of our biggest digital and data risks, and will be for most unions as well. First some definitions. When we’re talking about “shadow IT”, we mean the use of a whole secondary set … Continue reading What is shadow IT? And why should unions care?
The post What is shadow IT? And why should unions care? appeared first on TUC Digital Lab.
Modern unions buy in so many different types of services. At the Australian union federation ACTU’s Union Innovation Hub we’ve looked across a huge range of them to try to save our unions money. In terms of digital tools, that’s included things like CRM, websites, survey tools, event tools, campaign tools, learning management systems, membership … Continue reading Getting the best deals on tech for unions – lessons from negotiation and group-buying at the ACTU
The post Getting the best deals on tech for unions – lessons from negotiation and group-buying at the ACTU appeared first on TUC Digital Lab.
Modern unions buy in so many different types of services. At the Australian union federation ACTU’s Union Innovation Hub we’ve looked across a huge range of them to try to save our unions money. In terms of digital tools, that’s included things like CRM, websites, survey tools, event tools, campaign tools, learning management systems, membership … Continue reading Getting the best deals on tech for unions – lessons from negotiation and group-buying at the ACTU
The post Getting the best deals on tech for unions – lessons from negotiation and group-buying at the ACTU appeared first on TUC Digital Lab.
We asked unions last year about what they wanted in terms of shared activity around the CRM projects so many of us are going through. One of those things was more to demystify the market for platform CRM, and which products are out there. Many of us have been using particular membership database products for … Continue reading Introducing cloud CRM platforms for unions
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Implementing a new CRM or other core tech project without paying attention to how you manage the change within the union is risky. At best you may end up missing out on key benefits, and at worst, fundamentally limiting the union’s ability to operate on the new tech. We ran a session with independent IT … Continue reading Change management to support union tech projects
The post Change management to support union tech projects appeared first on TUC Digital Lab.
At Nautilus International, we’ve been working on a digital engagement project to improve the on-boarding process for our cadet members. The situation Nautilus represents maritime professionals working at sea and ashore. We’re a transnational union with about 20,000 members in the UK, Netherlands and Switzerland. We cover people who are experienced in senior roles, through … Continue reading A dedicated onboarding journey for young members – Nautilus International case study
The post A dedicated onboarding journey for young members – Nautilus International case study appeared first on TUC Digital Lab.
When we set up the TUC Digital Lab, the first thing we did was to work with unions to devise a set of 8 digital design principles to help inform our work. They’ve stood up pretty well over the years and been useful to us on many occasions in steering the choices we make in … Continue reading Design principles for a new union CRM project
The post Design principles for a new union CRM project appeared first on TUC Digital Lab.
The need for unions to mount and sustain large scale campaigns has grown in recent years. We’ve seen major national industrial disputes for many unions. Fundamental challenges such as government attempts to curtail the right to strike. And for those unions who are politically affiliated, an upcoming general election campaign. Digital technologies increase our options … Continue reading Preparing for major union campaigns online
The post Preparing for major union campaigns online appeared first on TUC Digital Lab.